How to be the tech support guy
I have a reputation among family and friends as being a tech support wiz. I get questions about all operating systems, all software, all web sites. Here’s the thing: I don’t really hold much techie stuff in my head. I just Google well.
Here’s the trick: pretend you know the answer to your question, figure out how you would phrase that answer, then Google that in quotes, with the unknown bits left out.
For instance:
“breaks keyboard input in VMware Fusion”
“to install your Audacity plugin”
If that doesn’t work, stick the whole error message in quotes, and add a word or two to your search to refine.
Ta-da! You’ve got 90% of your tech support questions answered.
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